In the 90s, E. Tufte, and then P. Morville published groundbreaking books (Envisioning Information and Information Architecture for the World Wide Web, respectively) establishing information architecture as a distinct discipline. When Amber Swope began her career, these were the only books on IA. She learned a lot from them, but they told only half the story, focusing solely on structuring content for delivery—she wanted guidance on structuring content for management.
30 years later, you’ll find many books, courses, and templates on building and maintaining IA—even now, most resources are delivery-focused. This wealth of information is great for technologists, but delivery IA does nothing to streamline work for Content Authors. To get there, Information Architects need guidance on implementing DITA as a centrally managed content source.
In this definitive guide to management IA, Swope, an internationally recognized Management Information Architect with 20 years of industry expertise, the co-author of the DITA Maturity Model, and a seasoned IA presenter, guides Information Architects through the process of implementing management IA using DITA 1.3. She covers:
Clarifying roles and responsibilities
Evaluating and prioritizing deliverables
Analyzing and designing deliverable and content structures
Building content models
Selecting reuse mechanisms
Implementing and testing an IA