Creating Opportunity through Information Architecture

Discover how DITA Strategies can help improve your business

Learn more
 

With more than 20 years of experience in the information development field and 15 years of DITA expertise, Amber Swope helps teams design, develop, and optimize their Information Architecture (IA) and implement the Darwin Information Typing Architecture (DITA) to improve efficiency, reduce costs, and create dynamic, reusable content.

Featured
Love Your Agent of Change: Embracing Your Partner in Transformation
Love Your Agent of Change: Embracing Your Partner in Transformation

This agent of change represents both your organization’s greatest opportunity for breakthrough improvement and its highest risk of disruptive failure. The difference between these outcomes depends on how you choose to engage with them – and how they choose to engage with you.

How Information Architecture Powers Self-Service Documentation
How Information Architecture Powers Self-Service Documentation

Unlock the secrets of effective self-service documentation: discover how robust information architecture (IA) is not just a backend tool but the backbone of customer interaction and satisfaction. In this video, we delve into why well-structured, semantically-rich content is crucial for building outstanding documentation experiences that empower users and reduce support costs.

Content Matters: Unlocking the Power of Information Architecture
Content Matters: Unlocking the Power of Information Architecture

Generative AI is poised to influence the future of content architecture. Whether you're working with DITA, refining your IA approach, or exploring AI-driven documentation, this conversation offers practical guidance and forward-looking perspectives.

More blog posts

Upcoming Engagements

  • ConVEx Pittsburgh; April 13-15, 2026

    Register for ConVEx 2026

    If you’re attending in-person, stop by our booth in the exhibitor hall. If you want some dedicated time, contact us to schedule a private meeting at the conference.

    Structured, Modular, Open: The DITA Promise, 20 Years Later
    Presented by Amber Swope

    In this candid, reflective, and fun session, Amber Swope will share her DITA experiences and discuss what they did, what worked, what didn’t, and what she would do differently if she had the chance.

    Why Portals, Search, and AI Underperform
    Presented by Lief Erickson

    iiRDS is the only open metadata standard purpose-built for modular, intelligent technical documentation delivery. Use it to turn scattered PDFs, HTML, Markdown, or XML from disparate content silos into intelligent packages that systems can actually use to surface answers. The payoff: content alignment, faster time to value, lower support costs, and existing technology finally delivering the ROI you paid for.

    Register for ConVEx

  • Management Information Architecture User Guide: DITA Edition

    LavaCon is a gathering place for Content Strategists, Documentation Managers, and other content professionals willing to share their best practices and lesson learned—what worked, and what didn’t.

    Register for LavaCon

  • Stay tuned for more

    Subscribe to our newsletter and be the first to know when Amber Swope is next presenting.

    Subscribe
Founded in 1998 to specialize in and provide XML Information Architecture and Component Content Management services. Since 2012, A-Jour Net has managed using Agile development methodologies and focused on DITA content architectures. With over 18 year

Founded in 1998 to specialize in and provide XML Information Architecture and Component Content Management services. Since 2012, A-Jour Net has managed using Agile development methodologies and focused on DITA content architectures. With over 18 years of experience in XML and Component Content Management strategy, development and support, A-Jour Net is uniquely positioned to provide real-world solutions to Marketing and Technical Documentation content problems.

Intuitive Stack is a professional services firm specializing in helping businesses tackle complex content problems. With a team of experienced consultants who have a deep understanding of the unique pain points faced by companies, content creators, a

Intuitive Stack is a professional services firm specializing in helping businesses tackle complex content problems. With a team of experienced consultants who have a deep understanding of the unique pain points faced by companies, content creators, and customers, Intuitive Stack is your go-to partner for unlocking the full potential of your digital assets. By taking a holistic and data-driven approach to content, they help you achieve your business goals, whether that means growing revenue, improving operational efficiency, or reducing risk and compliance issues. Their unique methodology, which emphasizes strategy, operations, and user experience, is tailored to your individual needs.

RWS is a content solutions company, powered by technology and human expertise. Over 80 of the world’s top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences. Tridion Docs is our DITA-based Component Content Manag

RWS is a content solutions company, powered by technology and human expertise. Over 80 of the world’s top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences. Tridion Docs is our DITA-based Component Content Management System (CCMS). It allows you to optimize and automate complex content processes at scale and with confidence. You can author, review, localize, manage and deliver information using structured content and AI to create technical documentation, policies, procedures and other types of critical and regulatory content.

kaplan logo

"Amber helped our Kaplan Professional Education team in our first unified content strategy using DITA. DITA has allowed us to use a single-source of content for a variety of outputs, saving us countless hours of work. With Amber’s guidance, we successfully deployed an information architecture and developed complex XSLT transformations. Additionally, Amber helped us demonstrate the return on investment to the organization and provided training to ensure that our team gained the skills and knowledge to further develop and manage the model ourselves."

-Kimberlee Adam, DITA Systems Manager, Kaplan Professional

More Clients & Partners

Contact

Feel free to contact us with any questions.

Email
office@ditastrategies.com

Phone
(503) 922-3038