Creating Opportunity through Information Architecture

Discover how DITA Strategies can help improve your business

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With more than 20 years of experience in the information development field and 15 years of DITA expertise, Amber Swope helps teams design, develop, and optimize their Information Architecture (IA) and implement the Darwin Information Typing Architecture (DITA) to improve efficiency, reduce costs, and create dynamic, reusable content.

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Love Your Agent of Change: Embracing Your Partner in Transformation
Love Your Agent of Change: Embracing Your Partner in Transformation

This agent of change represents both your organization’s greatest opportunity for breakthrough improvement and its highest risk of disruptive failure. The difference between these outcomes depends on how you choose to engage with them – and how they choose to engage with you.

How Information Architecture Powers Self-Service Documentation
How Information Architecture Powers Self-Service Documentation

Unlock the secrets of effective self-service documentation: discover how robust information architecture (IA) is not just a backend tool but the backbone of customer interaction and satisfaction. In this video, we delve into why well-structured, semantically-rich content is crucial for building outstanding documentation experiences that empower users and reduce support costs.

Content Matters: Unlocking the Power of Information Architecture
Content Matters: Unlocking the Power of Information Architecture

Generative AI is poised to influence the future of content architecture. Whether you're working with DITA, refining your IA approach, or exploring AI-driven documentation, this conversation offers practical guidance and forward-looking perspectives.

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Upcoming Engagements

  • ConVEx Pittsburgh; April 13-15, 2026

    Register for ConVEx 2026

    If you’re attending in-person, stop by our booth in the exhibitor hall. If you want some dedicated time, contact us to schedule a private meeting at the conference.

    Structured, Modular, Open: The DITA Promise, 20 Years Later
    Presented by Amber Swope

    In this candid, reflective, and fun session, Amber Swope will share her DITA experiences and discuss what they did, what worked, what didn’t, and what she would do differently if she had the chance.

    Why Portals, Search, and AI Underperform
    Presented by Lief Erickson

    iiRDS is the only open metadata standard purpose-built for modular, intelligent technical documentation delivery. Use it to turn scattered PDFs, HTML, Markdown, or XML from disparate content silos into intelligent packages that systems can actually use to surface answers. The payoff: content alignment, faster time to value, lower support costs, and existing technology finally delivering the ROI you paid for.

    Register for ConVEx

  • Management Information Architecture User Guide: DITA Edition

    LavaCon is a gathering place for Content Strategists, Documentation Managers, and other content professionals willing to share their best practices and lesson learned—what worked, and what didn’t.

    Register for LavaCon

  • Stay tuned for more

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Contact

Feel free to contact us with any questions.

Email
office@ditastrategies.com

Phone
(503) 922-3038