In the realm of GenAI projects, the leadership and implementation are often spearheaded by IT teams. However, there is a growing recognition that content professionals should play a significant role in these initiatives. Unlike traditional IT-centric projects, GenAI projects heavily rely on the expertise of content professionals. When organizations involve the right people in these projects, they can propel these initiatives, transforming content into dynamic, user-centric solutions.

On January 17th, I participated in a panel discussion with Lief Erickson and Fabrice Lacroix. Having spent the last year or so integrating generative AI into our content work, we thought it was time to share our experiences.

Did you catch my ConVEx 2023 presentation with Leigh White, “Where’s Waldo: Finding Data in Your Content?” We covered a lot in 45 minutes—even so, we had to gloss over a ton of great info. To rectify this, we’re sharing this implementation checklist and resource list.

What’s the difference between platform dependent and platform independent deliverables? And why should we care? In this episode, Patrick Bosek and I talk troubleshooting and the difficulties of validating information architectural design and implementation.

The global volume of content is growing at exponential rates. We need more and more Information Architects to structure and direct that content to the appropriate people and places. In this podcast, Patrick Bosek and I discuss possible career entryways for aspiring Information Architects.

In this video, we discuss how information architecture can evolve over time, share strategies for aligning information architecture with business goals, and explore differences in IA maturity models.

In an increasingly digitized world, users flood content stores with billions and billions of bits of information. Finding the right result can be like finding a needle in an acre-sized haystack. The solution is taxonomy. In this webinar, Amber Swope and Boris Roberto Aguilar define taxonomy, demonstrate best practices, and caution pitfalls to avoid.