The DITA-OT Developer is responsible for developing and maintaining DITA Open Toolkit (DITA-OT)-based output plugins using XSLT and Java. This includes XSL-FO-based PDF deliverables, online HTML deliverables, and XML conversion utilities.

The Delivery Information Architect is responsible for designing and implementing the IA for specific content delivery channels or platforms. This role manages the content delivery experience, which is defined by the user journey through content in deliverables like website articles, app content, books, PDFs, etc.

The Content Strategist plays a crucial role in connecting business goals with various teams, including content creators, support, engineering, and marketing. The primary responsibility of the Content Strategist is to develop and execute initiatives for effectively communicating with both internal and external stakeholders. This role requires a strong understanding of technical concepts, excellent communication skills, and the ability to collaborate with cross-functional teams.

Every working Information Architect has a unique job description, list of responsibilities, and set of skills. Regardless of how broad and amorphous this role is, most Information Architects agree on one thing—this job is all about structuring and maintaining information so that it is findable and useable.

In the realm of GenAI projects, the leadership and implementation are often spearheaded by IT teams. However, there is a growing recognition that content professionals should play a significant role in these initiatives. Unlike traditional IT-centric projects, GenAI projects heavily rely on the expertise of content professionals. When organizations involve the right people in these projects, they can propel these initiatives, transforming content into dynamic, user-centric solutions.

On January 17th, I participated in a panel discussion with Lief Erickson and Fabrice Lacroix. Having spent the last year or so integrating generative AI into our content work, we thought it was time to share our experiences.

What’s the difference between platform dependent and platform independent deliverables? And why should we care? In this episode, Patrick Bosek and I talk troubleshooting and the difficulties of validating information architectural design and implementation.

The global volume of content is growing at exponential rates. We need more and more Information Architects to structure and direct that content to the appropriate people and places. In this podcast, Patrick Bosek and I discuss possible career entryways for aspiring Information Architects.

Patrick Bosek and Amber Swope discuss the history of Information Architecture, the value of DITA, and the art of harmonizing content collections.

In this video, we discuss how information architecture can evolve over time, share strategies for aligning information architecture with business goals, and explore differences in IA maturity models.

Is your information architecture ready for a CCMS? Here are 23 things you need to do before your implementation.

If you want to fully leverage your CCMS features, it’s time to update your IA. Learn how to evaluate your map structures, topic structures, metadata, and content reuse strategies.

In this on-demand IXIATalks webinar, Amber Swope and Rob Kimm discuss how business requirements dictate the appropriate governance for information architecture, technology, and process.

Join Amber Swope as she walks through her methodology for analyzing deliverables and content to inform the content model.

Patrick Bosek and special guest Amber Swope of DITA Strategies talk about developing information architecture in an Agile environment.

Alan Pringle and special guest Amber Swope of DITA Strategies talk about information architecture.

In an increasingly digitized world, users flood content stores with billions and billions of bits of information. Finding the right result can be like finding a needle in an acre-sized haystack. The solution is taxonomy. In this webinar, Amber Swope and Boris Roberto Aguilar define taxonomy, demonstrate best practices, and caution pitfalls to avoid.

Information architect Amber Swope and Content Strategist Chris Hibbard share some methodologies and processes, best practices, and insights on how content strategy and information architecture work together to help make client projects succeed.

Moving to a new source format, such as DITA, is a major project and one to not be undertaken lightly. When companies that are fiscally constrained approach a move to XML, their teams should understand when to utilize expert assistance.

What is DITA? The Darwin Information Typing Architecture is an open-sourced, structured information architecture. It provides a neutral, modular content source for almost any type of content.